Managed Services
A review desk without
staffing one.
Some organizations want human review on every post but have nobody to do it. Some executives want everything handled. ekko’s optional managed services put CAP Digisoft’s certified team behind your program, inside the same guardrails and sign-off records.
- No new headcount
- Agreed turnarounds
- ISO 27001 certified team
What's Available
Choose how much you want handled.
Managed services are optional and modular. Add what you need, skip what you don’t. All tiers operate inside the same approval records and data posture as the core platform.
On-Demand Content Review
Our team reviews flagged posts against your guidelines and approves within agreed turnaround times. Your rules, our hours.
- Human review on compliance-flagged or leader-escalated posts
- Operates inside ekko's existing approval workflow and audit trail
- Agreed turnaround SLA: typically same business day
- No new accounts, logins, or integrations for your team
Full Post Management
For leaders who want everything handled. We review, refine, and manage publishing end to end. The leader’s only touchpoint is a periodic check-in.
- CAP Digisoft team reviews and refines every draft before it goes out
- Publishing managed on behalf of the leader via official LinkedIn integration
- Periodic check-in replaces daily decisions for the executive
- Voice brain continues learning from every published post
Knowledge Base Setup
Corporate plans include dedicated onboarding and custom AI training on your knowledge base, so the platform speaks your business from day one.
- Dedicated onboarding specialist from the CAP Digisoft team
- Knowledge base ingestion: product content, approved claims, terminology
- Brand voice brain calibrated before the first user logs in
- Compliance rules configured to your legal and marketing standards
Your rules. Our hours.
Not every organization has a dedicated compliance reviewer, and not every post needs one. ekko’s on-demand review service puts a trained CAP Digisoft reviewer behind your flagging queue: available during agreed hours, responding within agreed turnarounds, working entirely inside ekko’s existing approval workflow so nothing leaves the audit trail.
Reviewer sees the same draft, the same brand rules, and the same flag reason your team sees.
Approvals, rejections, and edit comments are logged to the same audit record as internal approvals.
No new seat, no new login, no new vendor for the employee whose post is in review.
The leader's only touchpoint is a check-in.
For executives who want to maintain a consistent LinkedIn presence without any daily decision-making. CAP Digisoft’s team handles the full cycle: reviewing each morning draft in the leader’s voice, refining where needed, and managing publishing through ekko’s official LinkedIn integration. The executive sees a summary, signs off on direction periodically, and stays visible without staying involved.
Draft generated in the leader’s voice by ekko each morning: reviewer refines before it goes out.
Publishing managed by the CAP Digisoft team through official LinkedIn rails: no employee action required.
Voice brain keeps learning from published posts, so quality compounds even without direct involvement.
The platform speaks your business from day one.
Corporate plans include a dedicated onboarding specialist who configures the platform before your first user logs in. That means the brand voice brain is trained on your actual knowledge base, compliance rules are set to your legal and marketing standards, and approved terminology is baked in so the AI never invents product claims or uses off-brand language from the start.
Knowledge base ingestion: product content, approved claims, brand guidelines, and terminology list.
Compliance rules configured to your specific legal, marketing, and regulatory requirements.
Approval workflows and routing rules mapped to your org chart before the rollout begins.
The same certifications, inside the service layer.
Managed services are delivered by CAP Digisoft’s certified operations team: not a third-party agency, not a contractor network. The same ISO 27001, ISO 9001, and HIPAA certifications that govern the platform govern the people working inside it.
Your data stays encrypted and private to your organization throughout the managed service engagement. Reviewers access only what they need to review a specific post: no bulk data access, no shared training, no data portability.
ISO 27001
Information security at the company and operations level. Every reviewer operates inside certified information security controls.
ISO 9001
Quality management. Service delivery follows the same certified quality processes as the product engineering team.
HIPAA
Healthcare and health-adjacent organizations can use managed services with the same compliance confidence as the platform itself.
CAP Digisoft team
Not outsourced. Not a contractor network. The same team that built ekko delivers the managed service layer.
Tell us how much you want handled.
Every managed services engagement starts with a scoping call. We find out what your team can do, what they can’t, and what makes sense to hand off.
A LinkedIn Authorized Development Partner · Built by CAP Digisoft, Dallas, TX · ISO 27001 · ISO 9001 · HIPAA